Zappos<\/a>\u00a0Director of Customer Loyalty, will share his best practices in our Integrity-hosted webinar on January 27th, \u201cSimple Secrets to Customer Satisfaction.\u201d<\/p>\n <\/p>\n
In this exclusive live broadcast, we\u2019ll learn about Zappos\u2019 unwavering focus on delivering the best possible service experience to their customers, touching on many topics, including:<\/p>\n
<\/p>\n
\u00b7 The Culture of Service<\/p>\n
\u00b7 The WOW Philosophy<\/p>\n
\u00b7 The Zappos Customer Model<\/p>\n
\u00b7 Simple Secrets to Customer Satisfaction<\/p>\n
\u00b7 Zappos Service Agents\u2019 Best Practices<\/p>\n
<\/p>\n
We\u2019re thrilled to have the opportunity to share this event with our staff, clients, colleagues, and special guests.<\/p>\n
<\/p>\n
Want to learn how Zappos, a customer service legend, provides WOW service to both customers and employees? Join us as our guest and learn from one of the best!<\/p>\n
<\/p>\n
Date: Wednesday, January 27th<\/p>\n
Time: 1-2:30 PM EST<\/p>\n
Cost: Free<\/p>\n
<\/p>\n
Rob\u2019s years of experience in the Zappos Family makes him an insightful speaker, focused on a commitment to service, creating WOW customer experiences, and their importance in business today.<\/p>\n
<\/p>\n
Join us for this unique opportunity to learn tried-and-true tips from the country\u2019s leading customer service brand!<\/p>\n
<\/p>\n
Get to know Rob:\u00a0<\/em><\/p>\nRob joined Zappos in January of 2004, starting as a temporary call center employee. He steadily worked his way up the leadership ranks and has helped the customer service team grow from 30 to more than 500 employees. Rob is a strong ambassador and promoter of the Zappos brand and is committed to developing a world-class culture.<\/p>\n","protected":false},"excerpt":{"rendered":"
Is customer obsession your 2021 goal, like us? Today, more than ever, customer service matters. We continuously strive to elevate our commitments to delivering WOW service and stand out among the rest, and this year is no different. To kick-off our year with a customer-service mindset, we are excited to announce that Rob Siefker,\u00a0Zappos\u00a0Director…<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[84],"tags":[],"class_list":["post-10852","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"\n
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